Basic Public Services of Huntsville Al

Whether you are moving to Huntsville, Alabama for the first time or just getting your first place, there are some basic public services that you need to know about. This will help make life more comfortable at home and on the go.

Huntsville Utilities

Huntsville Utilities is the company you receive your electric, gas, water, sewage, and garbage collection. All of these services come on one bill. They are a publicly owned, non-profit organization. To find out current rates, please check their website.

Before receiving service from Huntsville Utilities there are a few things a new resident needs to know. There is a deposit due upon starting an account with Huntsville Utilities. You will need a reference letter from your previous utility company or a co-signer to qualify for the $100 deposit. If you cannot provide this, the deposit is $300. After 36 months of good payment history, $200 plus the interest earned will be applied to your bill. However, the $100 left in your deposit account will stay in the account while you continue to have service with Huntsville Utilities. There is also a $60 activation fee when you set up your account. This is a non-refundable fee.  For more information or to set up service, call 256-535-4448.


Comcast is just one option Huntsville residents have when it comes to cable, internet, and phone service. Unlimited phone including long distance comes to $44.94 a month with an initial $39.99 setup fee. Internet service is $60.95 a month with an initial $29.99 service fee. For cable options there is the Basic Cable option, which is $57.95 a month and the Digital Preferred Cable option, which is $74.90 a month. When it comes to the setup fees, it is $29.99 for the first room and $14.99 for each additional room. If you want to add any premium channels such as HBO, Cinemax, or Showtime, they will cost an additional $14.95 each. Keep in mind that Comcast encourages customers to bundle their services. When you bundle services, the representative may find a cheaper rate for you. Also something to consider is that Comcast runs your credit to determine what your deposit amount would be. According to customer service, the deposit can run from $50 to $150 depending upon your credit score.


Knology is another cable, phone, and internet company in the Huntsville area. They offer a variety of bundles to suit any need whether it is for residential or business. Knology has more options than Comcast so it is best to double check their website and enter in your zip code to find the right plan for you. Even by calling customer service at 1-877-566-5649 they will be able to give you the best deal for the Huntsville area. In addition to the monthly service cost, Knology requires a deposit and setup fee. The deposit amount depends on your credit score but can be anywhere between $50 to $200. The setup fee is a one-time cost of $29.95 regardless of how many rooms you have. Granted this covers any existing outlets. There may be an extra charge if a new outlet is required.

Shuttle Bus

The Shuttle Bus is a service that the city of Huntsville provides for individuals with limited transportation. This also includes seniors and physically challenged individuals. There are a variety of bus routes throughout Huntsville. The Shuttle Bus runs Monday through Friday between 6:00 am and 6:00 pm. However, the UAH Campus Route is extended on Friday evenings to the University of Alabama in Huntsville students until 10:00 pm. Also, the downtown route runs from 7:00 pm to 2:00 am and this service is free. It is best to check their website for the updated bus routes and times across the city. The website also has a list of fees for various buses, seniors, students, and other variances in the bus fare.

Although other cities have company after company when it comes to basic services, Huntsville has more convenient options available. This is just another great thing about living in Huntsville; making life simple yet enjoyable.